Thank you for shopping with Ariyana Marketing. We strive to provide the best quality home decor products, but we understand that there may be times when you need to return an item. Below is our refund policy:
1. Return Eligibility
- Items must be returned within 30 days of the delivery date.
- Products must be unused, in the original packaging, and in the same condition as when they were received.
- Proof of purchase (e.g., order number, receipt) is required for all returns.
2. Non-Returnable Items
- The following items are not eligible for return:
- Products must be unused, in the original packaging, and in the same condition as when they were received.
- Proof of purchase (e.g., order number, receipt) is required for all returns.
3. Return Process
- To initiate a return, please contact our customer service team at [sales@ariyana.in] with your order number and the reason for the return.
- Once your return is approved, you will receive instructions on how to send the item back.
4. Return Shipping
- You are responsible for paying the shipping costs for returning your item unless the item was defective or damaged upon arrival.
- Shipping costs are non-refundable.
5. Refunds
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7-10 business days.
6. Exchanges
- We only replace items if they are defective or damaged. If you need to exchange an item.
7. Late or Missing Refunds
- If you haven’t received a refund within the expected timeframe, please first recheck your bank account.
- Then, contact your credit card company, as it may take some time before your refund is officially posted.
- If you've done all of this and still haven’t received your refund, please contact us at 92050-64550/ sales@ariyana.in
